SHIPPING


SHIPPING OPTION: 

Shopping MethodShopping ChargeEstimated Delivery Time*
Standard₩3,5003-5 business days


When will my order ship?

We ship most in-stock items within 2-3 business days of receiving your order. When your order ships, we will send you a shipping notification with tracking information. Please note that orders may be split across multiple shipments, and items ordered together may not be shipped on the same day. Shipping costs will be allocated across shipments, based on their value, but the total amount paid for shipping will never exceed the shipping cost total provided to you at checkout. Occasionally, items may be out of stock and will be cancelled from your order, unfortunately. You will be notified by email about any cancellation in this case. We will not charge you for items that are cancelled.


How can I check the status of my order?

When your order ships, we will send you a shipping notification with tracking information. To track your parcel, please allow 12-24 hours after the receipt of the notification for the shipping carrier to update your shipment information. If you have not received your order by the end of the delivery window that we estimated during checkout, please contact us here and a Customer Service representative will get back to you as soon as possible.


Why is my order being shipped in multiple shipments?

We make every effort to ship your items together. However, we may have to divide your order into multiple shipments due to item availability, or when items ship from different fulfillment centers. We will send you a shipping notification with tracking information for every parcel that ships. Shipping costs will be allocated across shipments, based on their value, but the total amount paid for shipping will never exceed the shipping cost total provided to you at checkout.




교환 / 반품 가이드

  • 천연가죽 특성상 약간의 스크래치, 가죽의 튼 살, 주름, 반점, 모공, 힘줄 등이 있을수 있습니다.
  • 모니터 해상도에 따른 색상, 질감 및 사이즈 오차가 있을 수 있습니다.
  • 고객님의 부주의로 인한 스크래치, 손상, 구김, 가죽 이염등은 교환, 반품 사유에 해당하지 않습니다.
  • 교환 및 반품 시 반드시 미착용 상태여야하며 상품 텍과 구성품 모두 반환 후 처리가 되는 점 양해 바랍니다.
  • 모든 교환 및 반품은 상품 수령 후 구매하신 웹 사이트의 고객 센터를 통해 3일 내에 신청해 주시길 바랍니다.
  • 교환, 반품에 따른 배송비는 고객님 부담으로 배송비를 동봉하여 로젠택배 ( 1588-9988 )를 이용하여 발송 바랍니다. (왕복배송비 7,000원)


교환 / 반품 주소지  

  • 서울시 동대문구 난계로 238, 세양빌딩 4층 401호  (타 택배 이용시, 배송비 선불발송) 
  • A/S 신청은 오피셜 사이트 게시판 및 고객센터 (010-9963-3854), @addstudio_(카카오톡) 이용 부탁드립니다.


RETURN AND EXCHANGES

© DESIGNER. CHAE-MEE
BUSINESS LICENSE. 447-32-00253
ONLINE BUSINESS LICENSE. 2017-DAEGUBUKGU-0663

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